Classification of Stakeholders
KEPCO continues to communicate about the implementation of sustainable development and growth with key stakeholders such as the public, customers, investors, partner companies, local communities, and employees, etc. To this end, we have reorganized the stakeholder classfication system in consideration of the characteristics and current issues of the electric power industry. In addition, various communication channels are operated in accordance with the major interests of each stakeholder. KEPCO will continue to strengthen exchanges with stakeholders to provide correct information about the company and to reflect stakeholders' opinions in major policy decisions.
Communicating with Stakeholders
KEPCO systematically establishes and operates various communication channels to enhance stakeholder participation. Major opinions of stakeholders identified through communication channels are shared with the management and the Board of Directors, reinforcing linkage with management activities. Also, consistent monitoring and feedback on activities are conducted. In addition, during the publication of the sustainability report, a stakeholder survey was conducted to identify issues of interest in sustainability management, and KEPCO has faithfully applied the issues on the report.
| Stakeholders | Interests of stakeholders | Direction of Communication |
Communication Channels |
|---|---|---|---|
The Public & Customers |
Strengthening Public Nature of Electricity
Providing accurate information
Transparent communications
|
Securing public nature by strengthening public participation and cooperation
Enhancing the quality of electricity service by collecting public opinions
Enhancing momentum by collecting public opinions on major innovation tasks
|
Crowd sourcing Innovation Idea Competition
Online Public Communication Panel
Cyber Branch
|
|
Resolving power facility construction conflicts and enhancing local resident acceptance
|
Conflict Management Committee
Homepage and social media
Social Value Committee
|
||
Shareholders & Investors |
Continuously growing corporate values
Increasing investors value
Critical issues related to sustainability management
|
Reinforcing countermeasures from the perspective of ESG, such as responding to climate crisis
Providing preemptive information reflecting investors' requirements
Practical and potential risk management
|
IR presentation
General shareholders' meeting
Disclosure
|
Government, National assembly & Press |
Fairness and validity of management
Enhancing operational efficiency
|
Taking the lead in implementing government policy and enhancing comprehension of the power industry
|
Briefing session, business report, meeting of heads of organizations
Policy forum, etc
|
|
Improving management transparency and providing information transparently
PR promotion for customer service
|
Press conference, planning report, contribution
State administration audit
|
||
Customer center & Meter reader |
Rational conversion to regular workers
Improvement of working environment and welfare
|
Strengthening cooperation for improvement of working conditions and customer service innovation
Securing transparency and fairness in the conversion process into regular workers
|
Labor-Management-Expert consultation body
Working-level meetings, etc
|
Partner company |
Fair partnership
Shared growth
Protection of partner companies' rights and interests, and strengthening competitiveness
|
Creating win-win development relationships by resolving difficulties with suppliers
Improvement of unfair transaction factors, such as collusion
Collection of opinions on the revision of contract rules
|
Discussion and public hearings, proactive VOCs
Voice of SRM customers
|
Employees & Labor union |
Activating collaboration
Enhancing mutual understanding
Improvement of management performance
Improvement of corporate culture
|
Creating excellent management performance through sharing vision and promoting collaboration
Expansion of on-site communication for management-related issues
|
Company-wide debate
Meeting to share various issues
|
|
Realization of a win-win labor-management culture
Enhancement of collaborative corporate culture between labor and management
Creation of a family-friendly corporate culture
|
Corporate culture portal, family-friendly portal
Corporate Culture Workshop
Labor-management meetings
|
||
Subsidiary &Invested company |
Joint development with KEPCO group companies
Enhancement of management efficiency of KEPCO group companies
|
Joint response to current issues of KEPCO group companies
Joint promotion of management efficiency improvement tasks
|
Meeting of the presidents of KEPCO group companies
Meeting of the heads of the planning divisions of KEPCO group companies
|
|
Preparing cooperation measures to reduce greenhouse gas and fine dust emissions
|
Working group of hands-on workers, etc
|
||
Local community |
Enhancing vitality of innovation City
Establishing cooperative governance
|
Promoting win-win development with local communities
Participating in efforts to resolve local community issues
Recruitment of local talent and creation of decent jobs
|
Innovation City Development
Social innovation platform
|